Privacy Policy

Thank you for visiting Guitars-USA.com. We have always been committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information.

 

What information do we collect?

 Information You Provide Us

We accept and store any information that you submit on Guitars-Usa.com or by any other means. For example, you may provide personal information when you place an order, enter a giveaway, request a publication, or contact us. This information may include name, address, phone numbers, email address and other personal information.

 

Telephone Calls with Guitars USA

 

We constantly review our own performance to ensure that we're providing exceptional service and support.

 

Web Site Use Information

 

We collect and analyze technical information about how customers interact with Guitars-USA.com including, but not limited to, IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.

 

Cookies

 

Like many websites, we utilize a standard technology called "cookies" to differentiate you from other shoppers and to store and retrieve information about your interaction with the website, like the items in your shopping cart or wishlist for example.

 

Email Information

 

We may collect, store, and use any information that you submit via email or any of the forms on our website. We may also collect information about email communications such as confirming that an email was opened or which links were clicked.

 

How We Use Collected Information

 

We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, communicating with customers, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, and other business uses. From time to time, we may send you promotional messages by mail or email. You will always have the option to opt out of such communications (see below).

We do not intentionally share your information with third parties except as required by law or to facilitate business operations (such as shipping partners and payment processors).


How We Protect Your Information

In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption/security technology to protect data transfer and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.

 

Your Consent

By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

 

 

If you still have concerns about ordering electronically, feel free to call (336) 306-9500 and place your order over the phone. 

 YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.

Children’s Privacy

Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Guitars Usa learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.

Policy Changes

Guitars USA may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the website you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our policy.

 Email Us: contact@guitars-usa.com or contact us via postal mail or phone.

Guitars USA

1003 Burke Street.

Winston-Salem, 27101 NC

(336) 306-9500